Refund Policy
Refund Policy – AZERON
At AZERON, we want you to be completely satisfied with your purchase. Please read our refund policy carefully.
1. Returns and Refunds
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If you are not satisfied with your purchase, you may request a return or refund within 14 days of receiving your order.
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Products must be returned in their original condition, unused, and with all tags and packaging intact.
2. Non-Refundable Items
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Certain items cannot be refunded, including:
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Sale or clearance items
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Gift cards
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Personalized or custom products
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3. How to Request a Refund
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Contact us at azeron.store@gmail.com
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within 14 days of delivery.
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Include your order number and reason for the return.
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We will provide instructions on how to return your item.
4. Refund Process
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Once your returned item is received and inspected, we will notify you by email.
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If approved, your refund will be processed to the original payment method within 5–10 business days.
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Shipping costs are non-refundable, except if the product arrived damaged or defective.
5. Damaged or Defective Items
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If your item arrives damaged or defective, contact us immediately at azeron.store@gmail.com
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.
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We will arrange a replacement or full refund at no additional cost.
6. Exchanges
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Currently, we do not offer direct exchanges.
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You may return the item for a refund and place a new order for a different product.
7. Contact Us
If you have any questions about refunds or returns, please contact us at:
Email: azeron.store@gmail.com
Website: https://azeron.store